IN ACTION.
We align technology with your IT strategy.
At SmartWave, we understand the challenges and specificities of IT departments. That’s why we have tailored our collaboration models to precisely meet the diversity of your projects and operations.
Our Solution mode focuses on strategic consulting, project development, and support, offering customized solutions that seamlessly integrate into your existing infrastructure and align with your long-term ambitions.
Meanwhile, our Engineering mode caters to the need for operational flexibility by bolstering your teams with specialized skills, ideal for augmenting your existing resources or managing specific initiatives.
Choosing SmartWave means opting for a partner that speaks the language of IT and is dedicated to the success of your IT projects, perfectly adapting to your environment and anticipating the needs of tomorrow.
Engineering Approach
The “Engineering” mode embodies SmartWave’s flexibility and agility in deploying sharp skills within your IT department. When you need specialized reinforcement, for a duration ranging from several months to several years, we provide access to suitable profiles, carefully selected to integrate seamlessly into your team and project.
Our technical expertise and our ability to accurately assess human skills place us in a unique position to provide you with the most appropriate consultant, one who will effectively strengthen your team. This working method ensures you have the necessary expertise exactly when you need it, while maintaining complete adaptability to the evolution of your IT projects.
Connect & Discover
This is the crucial first step in our collaboration. It’s the time when we establish a deep dialogue to understand the specificities of your business. Together, we explore your objectives, technical challenges, and the key business processes that your information system must support.
This mutual understanding is vital for aligning our services with your expectations and guaranteeing you a clear and precise vision of our working method and the results you can anticipate.
3D Qualification
This is the stage where our listening becomes more precise and strategic. Fully understanding your needs in external engineering is crucial, and it goes beyond technical skills. We evaluate the ideal profile by considering three fundamental aspects:
Technical: We precisely define the technical skills required for the success of your project.
Business: We incorporate the context of your company, time imperatives, internal processes, and the dynamics of your teams to find the candidate who will best integrate into your work environment.
Human: We place particular importance on soft skills to ensure a perfect match with the values and culture of your team.
This three-dimensional approach ensures that every professional we propose will not only be an expert in their field but also a true asset to your team and your long-term objectives.
3D Selection
At SmartWave, we are meticulous in our selection process to present you with profiles that resonate with the vision and values of your company. Our search extends both internally, among our recognized experts, and externally, if necessary, to meet specific needs. Each profile goes through our 3D qualification – a comprehensive evaluation encompassing technical, business, and human dimensions.
We present up to three candidates, best aligned with your requirements, so you can make an informed and relevant choice. You will receive their resumes for a preliminary evaluation, and you decide whom to meet, following your internal selection processes. This method allows us to ensure that the professional chosen will be not only competent but also perfectly integrated into the fabric of your organization.
On Boarding
The integration of a new team member is a crucial step that we orchestrate with care at SmartWave. After finalizing the contractual aspects, we dedicate ourselves to the operational preparation of the chosen professional. This includes targeted training and in-depth briefings for a perfect understanding of your expectations and company culture.
The mission begins with an introductory meeting, organized to welcome the team member, introduce them to their team, and ensure they have access to all the necessary resources to excel in their role. We apply a period of hyper care during the first few weeks, during which we offer an enhanced level of support, ensuring a smooth integration and a productive start. This sustained attention guarantees that our collaborator becomes an effective and integrated member of your team, contributing quickly to the achievement of your objectives.
Execute & Monitor
Continuous support is the key to the success of the missions we undertake. At SmartWave, regular and structured follow-up takes the form of quarterly reviews, ensuring harmony between your expectations and the performance of our collaborator.
On one hand, we communicate with you to confirm that objectives are being met within the agreed timelines and to adjust the trajectory if necessary. On the other hand, we ensure the well-being and development of our consultant, making sure they remain motivated, committed, and well-equipped to meet the challenges of the project.
Our role as a mediator allows us to provide the necessary resources—whether it be additional training or specific tools—to catalyze operational efficiency and satisfaction for both parties. This commitment to continuous monitoring is our guarantee for the success and sustainability of the collaboration.
Solution Approach
The “Solution” mode of work at SmartWave is custom-tailored for IT departments. It covers the entirety of a technological project’s needs, from planning to maintenance. Our approach is centered on the implementation of precise technical solutions and personalized support at each phase of your platforms’ lifecycle.
We bring our expertise for in-depth analysis, robust architecture, seamless integration, and custom development, all complemented by continuous support. Our involvement goes beyond mere technical execution; we are committed to ensuring that the deployed solutions harmoniously integrate into your IT infrastructure and effectively contribute to your business ambitions. Choosing the Solution Builder mode is opting for a strategic partner for a lasting impact on your organizational success.
Understand & Align
We begin with a detailed analysis of your business and technical needs, identifying key project objectives and the strategic importance of technology for your company.
We share our expertise by detailing the features and benefits of the proposed solutions, thus guiding the decision-making of project stakeholders.
Next, we align your needs with technological solutions, evaluating the added value and defining performance indicators to measure the project’s success.
Finally, we guide you in the selection of the technological product, establishing selection criteria and conducting Proof of Concepts (PoCs), to steer you towards the solution most suited to your environment and requirements.
Onboard & Roadmap
Here we align business and IT expectations. We facilitate workshops to identify needs and ensure the effective integration of the platform. Governance is established with IT teams to determine roles, test strategies and delivery models, supported by a RACI matrix for clear responsibilities.
The platform’s architecture is designed to be secure and integrated, taking into account future developments. We define the technical stacks and necessary integration points.
A detailed roadmap guides the deployment and development, including technical specifications and training plans for effective adoption aligned with your business objectives.
Setup & Start
We transform your vision into operational reality.
We begin by installing the platform, taking into account your company’s environment and specificities. This step is followed by a customized configuration to best meet your needs, leveraging our expertise to anticipate and circumvent potential obstacles while developing the necessary specific adaptations.
The integration of the platform into your information system is crucial to maximize its added value. Thus, we ensure that this integration is smooth and consistent with your existing technological ecosystem.
The realization of a pilot is then carried out to concretely prove the value of the solution. We actively involve the relevant teams in this process to guarantee rapid adoption and an initial tangible success.
Finally, the implementation of an effective operational model is ensured by training users and transferring the necessary knowledge for optimal exploitation of the platform.
Run & Accelerate
We dedicate ourselves to the continuous optimization and evolution of your platform.
Our role is to ensure proactive maintenance of the platform to maintain its performance and security at an optimal level, including necessary updates and detailed monitoring of operations. We stay responsive to adjust the team and services according to the evolving needs of your business, with the flexibility offered by an adaptive managed service.
To ensure that your platform is not only maintained but also evolving, we commit to regularly integrating new projects, keeping you informed of the latest advancements and features, and fostering widespread adoption within your teams. The goal is to maximize user adoption by promoting knowledge of the platform throughout the company, identifying and supporting new use cases so that your technology investment grows in value and reach.
Our Expertise
A Harmonized Quartet for Your Digital Excellence.
Our offering is structured around four complementary technicalexpertises, shaping a synchronized ecosystem designed tocatalyze your digital transformation
